Customer Elation provides call center services for clients who want the capabilities of a large call center but the attention of a boutique shop.
Inbound Call Center
Our knowledge and experience allow us to build customized programs to support involved and complex business requirements, and continually work to improve our processes to ensure the highest percentage of first-call resolutions.
Telephone Answering Service
Our telephone answering services offer a wide variety of customer service, appointment scheduling, or virtual receptionist services to various high-touch industries including medical, legal and finance.
US-Based Call Center
Customer Elation is always striving to be an industry leader in call quality and customer satisfaction, not only providing better quality than foreign call centers, but US-based call centers as well.
Call Center Outsourcing
If your company is considering call center outsourcing, turn to Customer Elation where cutting-edge technology and established call center infrastructure will give you an indispensable competitive edge.
Healthcare Call Center
A successful healthcare call center is HIPAA-compliant, provides great customer service and patient care. Customer Elation provides all of this and more with triple redundancy and dedicated agents who know your practice.
Customer Service Outsourcing
Outsourcing customer service to a call center with decades of experience and established call-management protocols is a way to maximize your resources while providing the best possible experience to your customers.