When a successful Health Management company wanted to supplement an internal marketing and enrollment campaign for its Wellness programs, they turned to Customer Elation. We used our expertise to create a program which clearly and effectively communicates the benefits to potential enrollees – all while ensuring HIPAA (Health Insurance Portability and Accountability) compliance and robust client reporting.

The Results? Customer Elation professionally managed the outbound call program which simultaneously improved customer enrollment rates and reduced expenses by 60% - driving a significant improvement in the program ROI.