When the largest coffee company in the world wanted to build a custom online booking engine to facilitate the sale of over $50 million in B2B gift cards, they turned to Customer Elation.  We delivered a solution which allows businesses to leverage coffee gift cards as a tool to recognize the loyalty of their own customers. Unique features of our e-commerce solution include personalized logo and messaging, large scale list management, and real-time order production and fulfillment which means cards can even be ordered and shipped the next day.

The Results? What used to be primarily only accomplished via phone can now be done by customers via our hosted, online e-commerce booking engine. Shifting sales online has significantly reduced the cost of administering the program and customer satisfaction, and revenues, have improved.